I implore you...IF YOU HAVE A CHOICE - DO NOT DO BUSINESS WITH COMCAST!
2:08:10 PM rory: we should dump comcast 2:08:12 PM friend: sounds like Comcast pissed you off? 2:08:21 PM rory: they outright lie to their customers 2:08:42 PM friend: what happened? 2:09:02 PM rory: our internet was out all day the other day. I suspected it was may have been due to high winds (even tho i think cables are buried), but I gave it time 2:09:31 PM rory: finally contacted them in the evening...oh yes, there's an outage in your area, but it's showing here they are 98.9% complete fixing it. 2:09:41 PM rory: Please be patient for 24-48 hours. 2:09:44 PM friend: haha 2:09:49 PM friend: 24-48 hours 2:09:50 PM rory: what?? 98% complete?? 2:09:56 PM rory: but ok, i'll check in the am 2:10:17 PM rory: am comes, still no internet. contact them again...we're not showing a record of any outage in your area 2:10:24 PM rory: for [CENSORED]'S sake! 2:10:56 PM rory: they determine it's the cable modem. so i take it to the damn office and wait in the [CENSORED]ing line to get it replaced. 2:11:07 PM rory: get back, set it up, activate it 2:11:34 PM rory: all i get when I try to connect is redirected to a comcast.net page "OOPS - your activation is not complete" 2:11:38 PM friend: haha 2:11:45 PM friend: jeeez 2:12:20 PM rory: call them again. the idiot woman goes thru all this same bs they do every time someone calls. finally she says, "sounds like a software problem on your computer" 2:12:39 PM rory: I say, "well, it's the same on both the pc and mac". 2:12:48 PM rory: she says, then they are both broken 2:12:58 PM rory: that I need to contact microsoft 2:13:18 PM friend: oh my god 2:13:20 PM rory: I was LIVID 2:13:23 PM friend: i bet 2:13:36 PM rory: I flew off the handle. my mom had to come take the phone from me. 2:14:01 PM friend: haha 2:14:10 PM rory: so i said, no way. no [CENSORED]ing way are we doing business with them anymore 2:14:21 PM rory: I will do whatever it takes to switch to verizon. 2:14:34 PM friend: so did they eventually get it working at your parents' place? 2:14:37 PM rory: which is a FAR better service 2:14:45 PM rory: well... 2:14:47 PM friend: or you switched already 2:14:54 PM rory: they're coming saturday 2:15:04 PM friend: they have cable? 2:15:07 PM rory: but I can't tether til then 2:15:08 PM rory: yeah 2:15:22 PM rory: so I contacted comcast again today 2:15:51 PM rory: on the "live chat", so they couldn't [CENSORED]ing say it was a problem with the computer 2:16:10 PM rory: because if i'm [CENSORED]ing chatting with you over the internet, then the [CENSORED]ing computer works 2:16:37 PM rory: anyway, the dude in india finally got it to work 2:16:44 PM friend: did he say what the problem was? 2:17:10 PM rory: he didn't know, he just "sent a new signal" to the modem a couple times and it started working 2:17:18 PM friend: sounds fishy 2:17:30 PM rory: the whole [CENSORED] company is fishy 2:17:39 PM friend: yeah, i've never liked them 2:17:40 PM rory: they have been doing this to people for years 2:17:43 PM rory: years and years