if its too loud, turn it down

Tuesday, March 12, 2013

Unimaginable, but CenturyLink is actually worse than Comcast!

Please, I am begging you...never, ever, ever do business with CenturyLink. From the day I signed up two months ago I have not yet had a successful, error-free interaction with their site. I call, and their phone agents tell me I need to call someone else or "our site is having problems today, please try again tomorrow".  Another person actually told me, "our site does not work with Chrome." I can't even log in and pay my bill. And I thought Comcast was bad.


 

3 comments:

  1. We are working hard to improve our products and services. I you decide to come back to Comcast, I am here to help.

    Thanks,

    Mark Casem
    Comcast Corp.
    National Customer Operations
    We_can_help@cable.comcast.com

    ReplyDelete
    Replies
    1. That's very nice! And it does make a difference. I may actually do that.

      Delete
  2. Hi there.
    Sorry to hear things aren't working as expected. If there are still unresolved issues, feel free to send me an email here: TalkToUs@CenturyLink.com or you can use this link: http://bit.ly/IArNlt. I'm happy to help!
    Make sure to include a link to this page for reference.

    Thanks!
    -Doug
    @CenturyLink Help Team

    ReplyDelete